Last updated: Jan. 2026
At Platine, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Full name
Email address
Company name
Job title or role
Any information you choose to include in your message
Technical data such as IP address, browser type, and device information (via analytics tools, if applicable)
2. How We Use Your Information
We collect and use your information for the following purposes:
To respond to inquiries or requests submitted through our contact forms
To communicate with you regarding your project, services, or collaboration opportunities
To improve our website, services, and user experience
To meet legal, regulatory, or contractual obligations
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing
We process personal information based on one or more of the following legal grounds:
Your consent (when you submit a form or contact us)
Legitimate business interests (to respond to inquiries and operate our services)
Legal or regulatory obligations
4. Data Storage and Security
Your information is stored securely using industry-standard safeguards. We take reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal information is limited to authorized personnel only.
5. Sharing of Information
We may share your information only in the following limited circumstances:
With trusted service providers (e.g., hosting, email, CRM tools) strictly for business operations
When required by law, regulation, or legal process
All third parties are required to protect your information and use it only for the intended purpose.
6. Cookies and Analytics
Our website may use cookies or analytics tools to:
Understand how visitors use the site
Improve performance and content
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent at any time
To exercise your rights, please contact us using the information below.
9. International Visitors
If you are accessing our website from outside Canada, please note that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at [email protected]